Terms of Use

Last updated: June 17, 2025

These Terms of Use ("Terms") govern your access to and use of brightstack ai, Inc.'s (brightstack," "we," "us," or "our") website at brightstack.ai (the "Site"), including all subdomains, content, and services (collectively, the "Services"). By accessing or using the Site or Services, you agree to be legally bound by these Terms and our Privacy Policy. If you don't agree, please stop using the Site immediately.

Eligibility

You must be at least 18 years old and capable of entering binding contracts to use the Site. By using it, you represent that you meet these eligibility requirements.

Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will take effect 10 days after posting the revised Terms on our Site. Continued use of the Site after that time constitutes acceptance.

License to Use the Site

As long as you comply with these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Site for your personal or internal business purposes.

Acceptable Use

You agree not to:

• Copy, distribute, modify, or create derivative works of any Site content without prior written permission;
• Use automated tools (e.g., "robots" or "spiders") to access the Site;
• Interfere with the security or integrity of the Site;
• Circumvent any access restrictions;
• Post viruses, malware, or harmful code;
• Use the Site unlawfully or infringe others' intellectual property rights;
• Impose excessive load or disrupt Site functionality.

User Accounts

Some Services may require you to create an account. You agree to:

• Provide accurate information;
• Keep your password secure;
• Be fully responsible for all activity under your account;
• Notify brightstack immediately of any unauthorized access.

brightstack reserves the right to suspend or terminate your account for violations of these Terms.

Fees & Payment

Currently, access to the Site is free. If we introduce paid Services, we will clearly present any fees at signup. Failure to pay by the due date may result in suspension or termination of paid features.

Intellectual Property

All Site content—including text, graphics, logos, software, and other materials—is owned or licensed by brightstack and protected under applicable intellectual property laws. Your use is limited to evaluation and personal or internal business use.

Content from Third Parties

Our Site may include or link to third-party content. Such content is not endorsed by brightstack, and we are not responsible for its accuracy, policies, or practices. Your use of third-party services is subject to their respective terms.

Disclaimers

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRIGHTSTACK AND ITS AFFILIATES ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES. OUR AGGREGATE LIABILITY WILL NOT EXCEED $50 OR THE AMOUNT YOU PAID (IF ANY) IN THE PAST SIX MONTHS.

Indemnification

You agree to indemnify and hold brightstack harmless from any third-party claims arising from your misuse of the Site, violation of these Terms, or infringement of others' rights.

Termination

brightstack may suspend or terminate your access at any time, with or without cause. Upon termination, your rights under these Terms end, but Sections 7, 9, 10, 11, and 13–15 will survive.

Governing Law & Disputes

These Terms are governed by the laws of Nevada, excluding its conflict-of-law rules. Any disputes will be resolved in the state or federal courts located in Las Vegas, Nevada.

Arbitration

Except for injunctive relief or small claims, disputes will be resolved through binding arbitration under the rules of the American Arbitration Association in Las Vegas, Nevada. You waive any right to a class-action lawsuit or class-wide arbitration.

General Provisions

• If any provision is deemed unenforceable, the rest of these Terms remain intact.
• You may not assign your rights; we may assign ours.
• Failure to enforce any right is not a waiver.
• These Terms constitute the entire agreement between you and brightstack regarding the Site and supersede all prior agreements.