brightstack AI, Inc.
Subprocessors
The third parties brightstack engages to deliver the Service.
- Effective
- April 27, 2026
- Last updated
- April 27, 2026
brightstack AI, Inc. (brightstack) uses the third-party Subprocessors listed below to provide the Service. We review each Subprocessor for security and privacy before engagement and contractually require them to meet data protection obligations no less protective than our Data Processing Addendum.
subprocessors to subscribe to advance change notifications. We provide at least 10 business days' notice before adding a new Subprocessor or making a material change to an existing one.Current subprocessors
| Subprocessor | Purpose | Location | Data types | Website |
|---|---|---|---|---|
| Vercel, Inc. | Marketing site hosting and CDN | USA (global edge) | Marketing site analytics, IP addresses, request metadata | vercel.com |
| Fly.io, Inc. | Application hosting and compute | USA / multi-region | Customer Data, User Content, request metadata | fly.io |
| Fireworks AI, Inc. | AI model inference (LLM completions) | USA | Prompts and completions; not used for model training | fireworks.ai |
| Datadog, Inc. | Logs, metrics, error tracking, and observability | USA / EU | Operational logs, IP addresses, user IDs, error traces | www.datadoghq.com |
| Neon, Inc. | PostgreSQL database (primary data store) | USA | Customer Data and User Content at rest | neon.tech |
| Upstash, Inc. | Redis cache and rate limiting | USA | Session tokens, ephemeral cache entries, rate-limit counters | upstash.com |
This list was last reviewed on April 27, 2026.
Objection rights
Customers under our Data Processing Addendum may object on reasonable grounds related to data protection within the notice period by emailing [email protected]. We will work in good faith to resolve the objection. If no resolution can be reached, you may terminate the affected portion of the Service for convenience without penalty.