brightstack AI, Inc.
Support
Help with your Bright account and privacy.
- Guide updated
- October 29, 2026
Find account and sign-in help below, or contact the Bright team.
Delete your account
Open account deletion to sign in, review the effects and submit a typed confirmation. You do not need to select an organization or allow AI processing to reach account deletion. Acceptance signs you out on that device. You can sign in and use the workspace while the request is pending. Open Account settings and choose Cancel deletion request before deletion starts to keep your account.
Read the account-deletion guide for data effects, deletion timing and confirmation. Emailing support is not required to start the in-product request.
Sign-in help
Sign in to Bright using the method associated with your account. If you cancel a native sign-in window, return to the app and try again. If you cannot access your account, contact support and describe the sign-in method and the error you see.
Report offensive content or abuse
Send a content or abuse report to [email protected]. Include the specific conversation, document, comment, file or generated-output link or reference, and briefly describe the concern. Share only what is needed to identify it; do not paste private workspace content, passwords or verification codes.
Contact support
Email [email protected]. Include a short description of the problem. Do not send passwords, verification codes or private workspace content.
Privacy and terms
Our Privacy Policy explains data use and retention. The Terms of Service and Data Processing Addendum explain the terms for using Bright and for customer-controlled data.